The scanner is an electronic product, and no one can guarantee that it will not have any problems. However, when most of the following problems occur, please don't move it and say that the quality of our scanner is not good. You can check if you have mishandled it yourself, or try to fix it according to the solution. If you can't do it, you can do it. Give the product seller a telephone consultation. Never beat the scanner and wrestle! (The machine will hurt too)
1. When the barcode scanner scans, the beep sounds normal but there is no data transmission.
The cause of this problem may be that the scanning settings of the scanner are incorrect, resulting in no data transmission of the scanner. Another reason may be that the transmitted wire has failed, resulting in no data transmission.
Solution: You can reset the scanner by referring to the manual to ensure that the corresponding data line settings are correct.
2. The serial cable of the scanner has been connected, but there is no data transmission when reading the code.
There are two possible reasons for this problem. One may be that the serial port mode of the scanner is not set, and the second may be a communication protocol error.
Solution: Set the scanner to serial mode according to the instructions and ensure the correct communication protocol.
3. When the scanner scans, the LED light does not light, and there is no buzzing, no laser
Such a situation may be that the power of the scanner is not turned on, or the interface of the data line is not plugged, resulting in poor contact.
Solution: First check if the power supply of the scanner is connected. If it is connected, you need to check whether the interface of the data cable is loose. It is better to reconnect the data cable and the scanner to ensure normal power-on.
4. The scanner can be used normally, but there is no buzzing
The reason for this is basically to set the scanner to be muted.
Solution: Only turn on the printer's buzzer.
5. The scanner starts normally and the laser will appear, but the code is not read.
There are many reasons for this problem. The first one may be that the barcode system has been closed. The first one may be that the barcode has been damaged. The third possibility is that the barcode printing has quality problems, that is, the barcode itself has The fourth problem may be the hardware of the scanner or the failure of the motherboard.
Solution: First you can open the corresponding barcode system, and then check if the barcode is damaged. We can also check the printer's mode.
6. After the scanner connection is completed, the LED is blinking and there is no sound and cannot be scanned.
This situation is basically caused by problems inside the scanner, which is generally poor IC contact.
Solution: If this happens, you can find a dealer to repair.
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