On October 1, 2005, AQSIQ promulgated the "Consumer Products Instructions - Part 6: Furniture" (gb5296.6-2004), which stipulates that compulsory use of the manual system will require merchants to consume goods when they sell furniture. Provide detailed instructions for use.
This provision has been enforced for nearly five years now. Is the "Furniture Instruction Manual" (hereinafter referred to as the "Handbook") in the current furniture market prevalent? What is the attitude of the business and consumer to the description? How exactly can the "Description" provide consumers with benefits?
â— What exactly does the "Furniture Instruction Manual" explain?
It is understood that a detailed "Furniture Instruction Manual" should contain the following contents.
â– The real properties, uses, applicable environments, main materials and auxiliary materials used, properties, models, and production dates of the furniture.
â– Details on the inspection, installation and adjustment, maintenance, handling, storage and failure analysis of the furniture.
â– Give security warnings regarding security-related content.
â– Explain the actual control of toxic substances or radioactive controls.
â– The materials and coatings used for furniture contain toxic substances or radioactive substances within the allowable scope of the relevant national regulations. However, if improper use still has adverse effects on consumers, the precautions and protective measures must be clearly stated.
â– furniture quality grade, production units and contact information.
First, the site survey company articles
Although the system of manuals for use of furniture began to be enforced as early as 2005, after field investigations, the reporter found that the use of the “Fact Sheet†in furniture stores is mixed.
In well-known large-scale furniture stores, well-known brand furniture can generally implement the specification system. However, when reporters went to those "non-famous" low-end furniture market research, it was not an easy task to find out that consumers would like to see the true meaning of the "Manual".
Either the merchant does not have a “specification†or only when the consumer voluntarily asks for it, the business will produce the “instructionsâ€. This includes the use of brochures to impersonate the “specifications†and the “description†of formaldehyde emissions, use of Maintenance, failure analysis and other items are missing.
"I haven't heard of this thing." - In a furniture sales store, sales staff told reporters. "We are small manufacturers, there is no need to engage in those fancy things, as long as the product you feel satisfied is not it?"
“Furniture specification? Yes!†– In another store, the sales staff heard that the reporter wanted to see the manual and immediately enthusiastically brought in a product brochure. The reporter opened this so-called “manual†and found that most of the content was the introduction of the product’s promotional images and models, which was far from what the standard “instructions†should have. It seems that the clerk of this company confused the brochure with the brochure.
"As long as you can be sure to buy our furniture, we will definitely bring it to you when we deliver you. If you don't buy it, our manual can't be shown casually." - The salesman's words The reporter felt bizarre, is the "Notes" is the company's important secret, can not be easily disclosed?
"For our small business, there is actually no 'bravety' and 'ability' to produce the "manual"." - A sales representative of a small furniture factory told reporters in private. Many small manufacturers do not strictly follow the standard specifications when producing furniture. As long as the products generally look quality, environmental protection will not be considered at all. “How many data, indicators, and what are required in the “Manualâ€, how can we possibly write it out to consumers, and it costs a lot to produce and print this booklet? !â€
In addition, the sales representative also implied that there was no “evidence†in the white paper and black characters of the “Descriptionâ€. Sales personnel had more room for “free play†when selling products. After all, the empty mouth had no basis, even if In the process of use, consumers found that the actual situation was inconsistent with the original description of the business, and they could not take any evidence to protect their rights.
Second, on-site survey of consumers
During the investigation, the reporter randomly asked a lot of consumers who came to purchase furniture. They found that most consumers knew nothing about the “instructions†and had no idea that the state had already issued this mandatory measure.
“Since the relevant departments promulgated this mandatory provision, they should increase propaganda to make more people aware of it. If every consumer buys furniture, they ask the merchant for the “instructionsâ€, and the behavior of the business will gradually be standardized. In addition, the relevant departments should also increase supervision over law enforcement so that those small manufacturers do not have any loopholes to be exploited.†Huang Chao, from Chaoyang District, expressed his opinion.
Mr. Wang of Dongcheng District told reporters: “We buy furniture mainly to look at the style and price of furniture, and the other is how the material, there is no smell and the like.†Mr. Wang's words represent a considerable part of the consumer psychology, they either Have not heard of the "Manual", or just look at the brochure, listen to the clerk's introduction, I feel that there is no need to entangle with the business in the "Manual" issue.
The self-protection awareness of consumers and the weakness of awareness of rights protection are believed to make those unregulated furniture manufacturers secretly happy. Because there is no "specification", if consumers have problems with product quality or environmental protection issues with manufacturers after purchasing furniture, the road to rights protection will go very hard.
Third, the reporter's notes
In the course of the investigation, some merchants used the “not heard of the manual†as an excuse to excuse their responsibilities. In fact, as a manufacturer of furniture, whether large or small, they should take responsibility for their own product quality. This includes not only strict checks on material selection, production techniques, and quality inspections, but also the timely understanding of relevant laws and regulations of the country and the strengthening of corporate legal awareness.
On the other hand, consumer awareness and behavior can also regulate the behavior of businesses to some extent.
In fact, as early as the “manual†was enforced, many association leaders and industry experts called for consumers to pay attention to the “manual†during the shopping process, because of the related contents of the furniture quality and safety and environmental safety It is an important guarantee. At the same time, it is also an important basis for the relevant departments to handle consumer complaints.
When consumers purchase furniture, they must not only ask the merchant for the “specificationâ€, but also must pay attention to whether there is a product implementation standard number on the “specificationâ€. Once the product has a quality problem, if the content of the standard number, the amount of harmful substances released from the furniture does not conform to the actual situation, then this is the strong evidence for consumers' rights protection.
In addition to being able to protect their legal rights to the maximum extent, consumers can also obtain a lot of practical information in the installation, maintenance, handling, troubleshooting and after-sales service of the furniture by reading the “Handbookâ€, which can better Use furniture to avoid unnecessary troubles in everyday life.
It is understood that if consumers find that when the purchase of furniture businesses can not produce the "Notes", then consumers can complain to the industry and industry departments on this issue and report, non-standard businesses will be punished.
Four Tips
1) What are the main contents of the Manual?
The following are some of the things consumers should pay attention to when they read the Manual.
1. Whether the column number, name, specification, production date, formaldehyde emission amount, etc. of the furniture are complete, and the seal of the company is included.
2. Check if there is proof of inspection. If it is a quality inspection agency inspection, it should be accompanied by a copy of the inspection certificate of the same type of product; if it is a self-inspection of the enterprise, the certificate should be marked with the date of inspection, the name of the inspection person in charge, and the inspection certificate of the company. .
3. Check whether the label of the release amount of hazardous substances is based on the inspection report.
2) Hold up the umbrella for the furniture
In recent days, continuous rains have continued and the air has become moist. The winter-dried furniture seems eager to try and enjoy the moisture of summer moisture. However, in fact, longevity of furniture requires stable temperature and humidity. When the rainy season is approaching, how can we prevent furniture from absorbing too much water? The experts gave some suggestions for furniture of different materials.
1. Solid wood furniture
Improper care of solid wood furniture is easily deformed. Winter heating accelerates the evaporation of moisture in the air, and it also takes away some of the moisture from solid wood furniture. Although the surface of solid wood furniture has undergone special treatment, it is still unacceptable if the humidity of the living room changes dramatically.
On the surface, the deformation and cracking of solid wood furniture mostly occurred in autumn and winter, but some experts pointed out that whether the solid wood furniture will crack in autumn and winter depends on the summer maintenance. In the summer, if you can control the amount of water absorbed by your furniture, and you pay attention to moisture in autumn and winter, you can effectively reduce the chance of cracking and deformation of solid wood furniture.
Experts reminded that in hot weather, try not to wipe the furniture with a damp rag. At the same time, experts suggest that in the summer, professional cleaners can be used to clean solid wood furniture. If conditions permit, they can also be evenly applied to the surface of furniture with protective wax. While brightening the surface of solid wood furniture, they can also prevent moisture. The effect.
2. Plywood furniture
The man-made board furniture with lax edge or poor quality of surface material can easily absorb the moisture in the air and cause the furniture board to expand and damage. Experts recommend that you pay attention to waterproofing when using wood-based panel furniture, especially for consumers who live on the first floor and can install waterproof cushions under the furniture. For furniture near the wall or bathroom wall, it is best to leave a ventilation distance.
3. Rattan furniture
Although rattan furniture is not afraid of moisture, it faces the problem of bacterial growth. In the hot weather, if you are not diligent in cleaning, the crevices of the rattan will be very easy to mold and mold. Experts suggest that rattan furniture should be cleaned regularly in the summer, and attention should be paid to room ventilation. It should be noted that rattan furniture can not be exposed to sunlight after cleaning, so it is prone to deformation or breakage.
4. Metal and Iron Furniture
Experts suggest that try not to use metal and wrought iron furniture in a wet environment. When cleaning metal and wrought iron furniture, wipe it with a rag and a mild detergent. When wrought iron furniture appears spotted, paint should be promptly repaired to prevent rust.
3) Self-made moisture-proof small objects
The more common moisture-proof products on the market are hygroscopic boxes and activated carbon. They are generally composed of calcium chloride granules as their main content, and they have functions such as dehumidification, anti-mildew, and deodorization. In life, we can also try to make small objects that are moisture-proof.
Activated carbon
Collect moisture-proof bags inside chewing gum, cakes, and shoe boxes and wrap them with gauze. This is a self-made activated charcoal bag that can be placed in drawers, shoe cupboards, and other furniture in a small space. It can play a good dehumidifying effect.
Soda powder
The soda powder commonly used in the kitchen has a strong water absorption function and can be used as a moisture absorbent. After it absorbs moisture, it will form a lump, so you don't have to discard it. You can continue to use it to wash the bathtub, washbasin, washbasin, etc., to decontaminate and prevent mildew.
3. Coffee grounds
The coffee slag has both the effect of moisture absorption and deodorization, and is put into a gauze bag, a stocking or a cotton sock, which is a small-sized dehumidification package that is convenient and easy to use.
4) Empty and full room design
It is widely believed that the empty and full of room design depends on the type of the house. Small units should follow the principle of “empty†while large units should naturally take “full†as their purpose. Nowadays, some designers propose that space design is not simply “small, empty, and full†but should be arranged according to the state of the resident.
1. A "good" medicine for sleeping in the bedroom
In the traditional concept, in order to create a good sleeping environment, the layout of the bedroom should be as simple as possible, and the furniture should be placed on the principle of less and more refined.
In fact, the designer pointed out that if the bedroom layout is too simple, the space is too empty, which is also not conducive to sleep. Sleep experts point out that many people's sleep disorders are caused by psychological problems, and feelings of emptiness, loneliness, and uneasiness all affect their sleep.
As a result, some designers complicate bedroom furniture and decoration without adding the function of the bedroom, resulting in a "full" visual effect and using it to fill the user's lonely mind. For the anxious, the designer added the concept of "natural" in the bedroom design, and the nature's breath calmed the irritated mood and accelerated sleep.
2. "Full" restaurant dining alone is also wonderful
Large restaurants, large dining tables, but often a person to sit there, the feeling of emptiness and loneliness in the heart is suddenly enlarged, and delicious food will appear uninteresting.
For the owners of such large rooms but only one or two people, the designers will use "full" design to make up for the emptiness of the owners.
The restaurant area is relatively large, and the owners prefer white. In order to make the space look full, the designer designs a wall in the restaurant as a display cabinet and places books or decorations to attract the diners' eyeballs, so as to get rid of psychological loneliness. .
3. "empty" living room enjoy a moment of silence
For office workers, back home, leaning on a large sofa, listening to music and watching dvd is nothing more than a pleasant thing. In traditional living room design, in order to fill it up, many elements are often added, such as complex ceilings, large capacity TV cabinets, magnificent curtains, and so on.
The designer in the picture broke the tradition and made the living room “emptyâ€, creating a relaxing living environment for urban white-collar owners. White sofas, simple TV cabinets, ordinary white floor curtains, all this is very quiet, when the music sounded, the body and mind can be relaxed at the same time, the mood will also calm down.
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